Our Member’s Experience

Ray Switzer

5

After years of dial-up with mts what a change fast Internet service. Not down part of the time as it was with mts.

by Ray Switzer from Fisher Branch

Mary

5

After years of dial-up, we can finally take advantage of the modern Internet and all it has to offer – news, weather, sports, entertainment, education, business and medical.

by Mary from Portage La Prairie

Michelle Hardy

5

We are so happy with NetSet. Not only can the kids use iTunes and their online gaming but we also discovered and now use NetFlix all the time.

by Michelle Hardy from Grandvalley

Lorne Beauchamp

5

Hello to NetSet. The tower north of Arborg was out of commission. I called in and left a message. I did receive a message from NetSet explaining the problem I wish to complement the individual who left the message. Very professional. I was in the customer service position myself and all positive comments are welcome.

by Lorne Beauchamp

Brett McGregor

5

Just wanted to let you know we had our install yesterday at the lake. I wasn’t there but I thought you should know how impressed my wife Amanda was with Cole’s service.

He was early, he was polite and informative and he left our lot perfectly clean when he was done. She mentioned a couple times how impressed she was!

Happy we get to call ourselves Netset customers now!

by Brett McGregor from Guild Insurance Brokers

Claude Bisson

5

I would be remiss if I did not express my appreciation for all the work that went into getting my Internet working.

by Claude Bisson

Snow Spruce Construction

5

We have been netset customers for just about a year now and wish we would have done it sooner. We run a small business from our home and are super impressed with the speed and the superb quality of service. We never thought we would have access to quick internet being from a rural area but have found it fantastic. The customer service is top notch as well. The whole process was quick and very informative. I love the customer portal where I can monitor usage. Overall I would definitely recommend Netset to anyone looking for great service! Thanks!

Snow Spruce Construction – Monique

by Monique from Snow Spruce Construction

Tundra Oil & Gas

NetSet Communications first earned business from Tundra Oil & Gas in 2011 providing internet service to a single site. Recognizing NetSets ability to deliver a quality service, NetSet has quickly become Tundra’s communication vendor of choice now handling connectivity (VPLS and Internet) to over 15 sites in Southwest Manitoba. We operate a business which relies on connectivity 24 hours a day, 7 days a week. Tundra appreciates the team that supports them including their account manager, provisioning team, installers and support group to deliver on this level of service we require.

by Kent Smith from Tundra Oil & Gas

Joyce from Eriksdale

5

I have been with Net Set for a few years now and being in a low internet area, the service has been excellent. When they had a bad set back and I found my internet down I called customer service and Net Set had a concise message that put me at ease. When I checked my computer at an estimated time they had predicted and sure enough all was well again. Great service and great customer service. Keep up the good work!

by Joyce from Eriksdale

Phyllis of Carberry, MB

5

NetSet is an Excellent Internet Provider for anyone that wants to enjoy their computer time with fast service. The staff is very polite and professional, always willing to make things easier for the clients. I have tried other providers before finding NetSet and have no regrets for making the switch. So if you want to make your life a little more stress free join the NetSet team.

by Phyllis from Carberry, MB

Meghan Rose of Kenville

5

I just wanted to write a note to your company to express my appreciation of the customer service you provide. We have had NetSet for about 6 years now and we’ve had ups and downs with service and speed but the customer service has always been exceptional and its one of the biggest reasons I recommend your company to neighbors and friends.
Thank you for being exceptional at your jobs!

by Meghan Rose from Kenville

Park West School Division

5

The Park West School Division has worked closely with NetSet Communications for the last number of years. NetSet provides a Wide Area Network (WAN) for the Division which provides connectivity between all 14 schools and other off campus sites within the division. The PWSD has over 2500 students and staff who have access to over 1400 devices that depend on this WAN for connectivity. The division has an 85 Mbps connection to the cloud which can be seamlessly upgraded as demand increases. In addition to its own VOIP phone system, the division runs Bellamy Accounting, IITV, PowerSchool, and First Class using the same topology

by David Juce from Park West School Division

Steve

5

I just wanted to send a quick note to say Tanya Spracklin is one hell of an employee. Anyone would be lucky to have her. I had my doubts about your services tried a few options and at the end of the day came back to Netset as it is simply the best choice I have. Tanya was just great in helping me get my equipment all back in order and my account reactivated. She was patient, took the time to listen to me and my complaints! Yet she made me feel not just valuable as a customer but as a person. Such qualities are rare these days make sure you keep her around as long as you can. She will do your corporation well.

by Steve Boyd

Thank you NetSet

5

We had the pleasure of having one of your technicians come out to our home on June 15 to swap out our equipment because of low internet speed. The service call/ work ID was A001266 and his name was Justin.We just wanted take the time to let you know his standard of customer service went above and beyond. He was very courteous and extremely polite. We will definitely be recommending your company to our friends and neighbours in the community. Thank you NetSet!

by Chad Nugent

Outstanding System Infrastructure

5

Your excellent technical Ed Decker upgraded my Accelerator system to the 12LTE yesterday. The improvement in performance is fantastic. Thank you for investing in such outstanding system infrastructure.

by Gerald Vincent

We are so happy to have switched to NetSet

My family consists of myself, my husband and 3 boys, 2 of whom are teenagers. So we use a lot of data in our home on a daily basis. As well, my husband has a home office.

There are times in the evening when all 5 of us are either on social media and or Netflix/YouTube and the speed of our internet remains fast. Our previous internet provider couldn’t meet our demands. If we were watching Netflix, YouTube or even at time just social media, it was constantly buffering. It was very frustrating. When we made the switch, a rep came out and met with us in our home. He quickly set us up with a 10 foot tower because of where we live in rural Manitoba, explained it all to us and left us with a few numbers to call if we have any problems. We signed up in June of 2016 and to date, there have only been 2 days when we were without internet due to a damaged tower. I also like how I get a text telling me an invoice has been emailed to me.

We are so happy to have switched to NetSet and are constantly recommending it to everyone! Thanks for keeping my family happy!

by Dana Alexander from Miami MB